Contact Us

Contact Us

Customer Service

Call Center:
800 124 2229
From outside the Kingdom:
(+96611) 292 6666
E-mail:

Direct Sales

Please send your Name, Mobile number and City.
Our sales team will contact you soon.
E-mail:

Membership Rewards

Call Center:
800 124 2229
From outside the Kingdom:
(+96611) 292 6666
E-mail:

Platinum Services

Toll free number:
800 119 5555
From outside the Kingdom:
(+96611) 407 1999
E-mail:

Corporate Services

Call Center:
800 440 0004
From outside the Kingdom:
(+96611) 292 6661
E-mail:

Merchant Services

Call Center:
800 124 2229
From outside the Kingdom:
(+96611) 292 6666
E-mail:

Mailing Address

American Express Saudi Arabia
P.O. Box: 6624
Riyadh 11452
Kingdom of Saudi Arabia

Office Locations

Click here to view office locations

Office Hours

Riyadh Front Office:
Sunday - Thursday 9:00 am to 5:00 pm
Phone: 0112926600
Jeddah Front Office:
Sunday - Thursday 9:00 am to 5:00 pm
Phone: 0122637442
Dhahran Front Office:
Sunday - Thursday 9:00 am to 5:00 pm
Phone: 0112926600
Aramco Office-Midra:
Sunday - Thursday 9:00 am to 4:30 pm
Phone: 0112926600

Ramadan Working hours

Riyadh Front Office:
Sunday - Thursday 10:00 am to 4:00 pm
Jeddah Front Office:
Sunday - Thursday 10:00 am to 4:00 pm
Dhahran Front Office:
Sunday - Thursday 10:00 am to 4:00 pm
Aramco Office-Midra:
Sunday - Thursday 10:00 am to 4:00 pm

Card related Sharia Queries

For Card related Shari’a queries, please send your questions to

Collections

Contact Numbers
(+96611) 2926762
(+96611) 2926763
(+96611) 2926764
Work Timings:
Sun -Thu
7:30 am to 3:30 pm

Complaints

Toll free number:
800 442 4442 From outside the Kingdom:
(+966 11) 292 6663
Work Timings:
Sun -Thu
9:00 am to 5:00 pm
 

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Blue from American Express®

The American Express Blue Card

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The American Express® Gold Credit Card

The American Express® Gold Credit Card

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The American Express Green Card

The American Express Green Card

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The American Express® Platinum Credit Card

The American Express® Platinum Credit Card

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Alfursan American Express Credit Card

Alfursan American Express Credit Card

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The American Express® Gold Card

The American Express® Gold Card

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The Platinum Card®

The Platinum Card®

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