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Our Online Fraud Protection Guarantee means that your online purchase is 100% risk-free, so you will never be subjected to any unauthorized charges.
American Express protection.
Wherever you are, whenever you need.
Shop safely whenever you use your American Express® Card, with our advanced security systems. From Account monitoring to online safety protection and fraud alerts, we make sure you're in safe hands.
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Shop Safely
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Shop Online without any worries!
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Keeping you safe with Fraud Alerts!
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Our fraud alerts let you know instantly if we spot anything odd or unusual on your Account. Make sure you respond to our calls to prevent any unwanted activities.
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Get instant Transaction Alerts!
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To protect you from unauthorized or fraudulent transactions, every time your American Express Card is used you will receive an instant SMS and email as confirmation, even if the transaction is declined.
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Strengthen your protection! Respond to alerts
and let us know your plans beforehand.
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Ensure we have your email address and mobile number to help us keep your Account secure.
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In the event of your failure to respond to these calls, your Card may be blocked from further use as a fraud prevention measure.
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When you intend to travel you are advised to call us on 800 124 2229 to inform us of your travel itinerary in advance.
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Report Fraud
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If you think you've been a victim of fraud, we're here to help. Call us on 800 124 2229 (inside the Kingdom) or +966 11 292 6666 (from overseas) immediately. We are available 24/7.
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Emergency Card Replacement
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Has your Card been lost or stolen? You’ll receive a replacement Card, usually within 5 working days in the Kingdom and within 10 working days overseas. If you’ve added your Card to a mobile wallet such as Apple Pay, this will be instantly updated. Call us on 800 124 2229 (in the Kingdom) or +966 11 292 6666 (from overseas). We are available 24/7.
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Emergency Assistance
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With Emergency Assistance, you can call us anytime on 800 897 2229 (in the Kingdom) or +966 11 292 6666 (from overseas) and receive assistance 24 hours a day, 365 days a year. Get referred to expert medical, legal, and travel practitioners who will assist you wherever you are.
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ONLINE SAFETY
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Phishing, Scams and Online Safety
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IDENTITY FRAUD
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Steer clear of Identity thefts!